Satisfied Customers

"I would like to take this opportunity to say a big thank you and to the rest of the team at Crystal Clear Home Loans for all of your help" - L.W, Solihull, March 2006

Our client was looking to clear finance and borrow a further £7k to do home improvements on a fixed rate, interest only mortgage. We located a scheme that fit affordability for the customer income. It was the most competitive rate available and ignored defaults.

"I just wanted to say a huge thanks for all of your hard work - You have been stars. It is refreshing to deal with someone so efficient" - Z.S, Leeds, April 2006

Customer consolidated two loans and an existing mortgage, with a new fixed rate mortgage securing her outgoings over the next three years. Crystal Clear Home Loans located the best deal for the client who had adverse credit history and an outstanding County Court Judgement.

"I'd like to offer my most sincere thanks to you and your colleagues for all of your hard work in arranging this remortgage which will make a huge difference to myself and my family. I will certainly recommend you to all my colleagues, friends and family" - J.R, Newport, August 2006

Client did not have 2 years of audited accounts and required a self certification mortgage. They also had one registered CCJ against their name. Crystal Clear Home Loans located a 3 yr fixed rate remortgage which enabled the client to consolidate all debt and reduce outgoings, the product also allowed portability and overpayment/payment holidays.

"I felt I must write you this email in regards to two members of staff that you have on your team. When I spoke to your sales advisor I felt reassured in the way she spoke to me, non-judgemental, respectful with a nice kind tone in their voice. Your team, regardless of the outcome, have made this a more bearable experience, they have made me feel more at ease, and that I might get back on my feet. It really does feel like they are doing their best for me. I would appreciate a good word from yourself to them for me as they are FAB" - K.L , Newcastle, December 2006 (testimonial emailed to CCHL's Managing Director)

Client required a tailored letter from us to send to the court to stave off repossession. Further to this her repossession has had a suspension granted over the Christmas period. Crystal Clear Home Loans will arrange a new remortgage during this period to stop her repossession and save her home.

"To all of you, thank you so much, if you ever need recommendation just call me- there were times when I nearly gave up but you all kept me going and I am so grateful" - E.P, Birmingham , July 2007

Client required a fixed rate remortgage from a new lender , as her previous lender was threatening repossession after mortgage payments were missed following the death of a family member.

Just a quick note to say a big thank you to everyone at Crystal Clear who helped sort our re-mortgage. The builder's start the conservatory today - weather permitting!! We were amazed that we did not even have to leave home to sort anything out - paperwork, solicitors etc we were delighted with the service we received from all departments involved.  Also the speed of the initial contact being less than 30 minutes. Once again a big thank you and please send our good wishes to everyone involved. - C.V , Hull, July 2007.


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